United States Digital Service – Medium

United States Digital Service

United States Digital Service

User Research and the Paperwork Reduction Act

By: Natalie Moore, Product Manager at the U.S. Digital Service

Aug 21

User Research and the Paperwork Reduction Act

Aug 21

United States Digital Service

10 Years of the U.S. Digital Service: Transforming Government for the Digital Age

Aug 14

10 Years of the U.S. Digital Service: Transforming Government for the Digital Age

Aug 14

United States Digital Service

Grounding in Community

Positioning government for a meaningful relationship with its public

Jun 25

Blue graphic illustrated pattern of human head silhouettes

Jun 25

United States Digital Service
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U.S. Digital Service

Solutions by Families, for Families

How we’re working with people across the country to pilot new ways of supporting families during the critical early years

Oct 17, 2023

Image alt text: An image of a woman holding an infant’s hand.

Oct 17, 2023

United States Digital Service
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U.S. Digital Service

USDS Marks Nine Years of Transforming Government Services

To celebrate, we’re highlighting nine projects that show how Government digital services can be improved.

Aug 11, 2023

Blocks in three horizontal lines resemble the sides of a Rubik’s cube. Various graphic images with squares and blocks. A crab with a red and white striped shield and white on blue stars. The word “NINE” is spelled out. “U.S. Digital Service”

Aug 11, 2023

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U.S. Digital Service

Why We’re Designing Government to Work Better and Smarter for Families

Learn about the efforts of USDS to enhance the process of families accessing federally funded benefits programs.

Jun 13, 2023

Why We’re Designing Government to Work Better and Smarter for Families

Jun 13, 2023

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U.S. Digital Service

Why We Serve: Sam Feudo

In this edition of Why We Serve, we’re highlighting the work and experience of the U.S. Digital Service’s first intern, Sam Feudo.

May 17, 2023

An image of the first U.S. Digital Service intern, Sam, standing in front of a U.S. government building.

May 17, 2023

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U.S. Digital Service

Why We Serve: Bill Chapman

Bill Chapman (he/him/his), Engineer at USDS. Previously an IT Generalist/Software Engineer/Technical Leader. From Buffalo, N.Y.

Apr 7, 2023

Text: I start every day knowing I have an opportunity to make a difference to a lot of people. — Bill Chapman, Engineer, U.S. Digital Service. Photo of man with sunglasses on his head in front of a coast.

Apr 7, 2023

United States Digital Service
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U.S. Digital Service

Reducing Burden of Child Care Assistance Applications

We partnered with the Children & Families Admin. to reduce the burden and break down barriers for families that need child care assistance.

Mar 30, 2023

Text: Reducing Child Care Assistance Burdens for Families. Two women play at a table covered in wooden blocks with two young children.

Mar 30, 2023

United States Digital Service
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U.S. Digital Service

What Does Black History Month Mean to Us?

This Black History Month, we asked a few Black USDSers “What does this month mean to you?”

Feb 8, 2023

Dark blue circle with celebrating Black History Month text. Each word is underlined with a yellow line.

Feb 8, 2023

United States Digital Service

United States Digital Service

The U.S. Digital Service is a group of mission-driven professionals who are passionate about delivering better government services to the public.

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