10 Years of the U.S. Digital Service: Transforming Government for the Digital Age
The American public deserves a government that delivers services effectively and builds trust. In 2014, the United States Digital Service (USDS) was born. Initially formed as a crisis response team to tackle service delivery challenges, USDS has since evolved into a trusted partner for over 30 federal agencies — working directly with them to deliver superior services to the public and to build digital capabilities for the future.
USDS brings together interdisciplinary teams of top technologists — including engineers, data scientists, designers, user researchers, product managers, and procurement experts — who collaborate closely with agency experts to tackle important problems. This collaborative approach prioritizes human-centered engineering and design, focusing on iterative improvements to create user-friendly, reliable, and seamless digital services.
